Effective Date: March 28, 2026
EmAppnuma Unipessoal Lda, damos prioridade à segurança dos seus dados e comprometemo-nos a aplicar medidas robustas para proteger a integridade, a confidencialidade e a disponibilidade da informação que nos confia. Esta Política de Segurança descreve as práticas e os protocolos que seguimos para os salvaguardar.
Appnuma Unipessoal Lda ("we," "us," or "our") is dedicated to ensuring the security of our systems and protecting the data of our users. This Security Policy explains the measures we take to protect your information and the responsibilities of both our organization and our users in maintaining data security.
Aplicamos várias medidas de segurança para proteger a sua informação pessoal e sensível:
Access to personal and sensitive data is restricted to authorized employees, contractors, and service providers who require access to perform their job functions. All personnel with access to data are required to sign confidentiality agreements and undergo regular training on data security best practices.
We utilize advanced encryption technologies to protect data both in transit and at rest. This ensures that your information remains confidential and secure from unauthorized access or breaches.
In the event of a security incident or data breach, Appnuma Unipessoal Lda has a comprehensive incident response plan in place. This includes:
We engage reputable third-party service providers to support our operations, including data storage and processing. All third-party providers are required to adhere to stringent security standards and comply with GDPR and other relevant data protection regulations where applicable.
Specifically, we utilize OpenAI's services located in the United States to generate chatbot responses. We ensure that appropriate safeguards apply to protect your data in accordance with GDPR Chapter V where required.
All employees and contractors receive regular training on data security best practices and are kept informed about the latest security threats and mitigation strategies. This ensures that our team is equipped to handle data securely and respond effectively to any potential security issues.
Our infrastructure providers implement physical security measures at data centers to prevent unauthorized access, including surveillance systems, access control mechanisms, and secure perimeters.
We retain your personal data only for as long as necessary to fulfill the purposes outlined in our Privacy Policy and to comply with legal obligations. Once the retention period expires, we securely delete or anonymize your data.
Appnuma Unipessoal Lda complies with applicable data protection laws and regulations, including the General Data Protection Regulation (GDPR) and national laws in Portugal. We continuously monitor and update our security practices to remain compliant with evolving legal requirements.
We may update our Security Policy from time to time to reflect changes in our security practices or legal requirements. Any updates will be posted on this page with an updated effective date. We encourage you to review this Security Policy periodically to stay informed about how we are protecting your information.
If you have any questions about this Security Policy, your data security, or wish to report a security concern, please contact us: